Frequently Asked Questions
About Our Products
What makes Intelligent Medicinals products special?
At Intelligent Medicinals, we’re committed to creating some of the cleanest CBD products available through our dedication to regenerative organic agriculture. Our hemp is Regenerative Organic Certified® (ROC®), focusing uniquely on soil health, farmworker fairness, and animal welfare. This certification goes beyond standard organic practices, ensuring our products are free from poisonous chemicals, factory farming, human/animal exploitation, and soil degradation.
What does “full-spectrum” mean?
Our full-spectrum hemp extract contains a complete array of cannabinoids, including CBD and under 0.3% THC (tetrahydrocannabinol). This creates what’s known as the “entourage effect,” where multiple cannabinoids work together to provide a wider range of health benefits than a single cannabinoid alone (such as CBD isolate).
What is Nano-Particle Technology and why does it matter?
Our Nano-Particle Technology creates water-soluble CBD products that can be mixed into any food or drink. The beneficial molecules are sheared into micro-particles (75 nanometers) that can bypass digestion and instantly absorb through the mucosal lining in the mouth, throat, and stomach. This makes them instantly bioavailable (working within minutes) compared to oil-based products that may take up to an hour to take effect. While this technology has been used in the nutraceutical and vaccine industries for decades, our process is unique because it uses organic ingredients rather than chemicals like Polysorbate 20 or 80 that you wouldn’t want in your body.
Are your products psychoactive?
Yes, our full-spectrum products contain under 0.3% THC, which is federally legal but can potentially cause psychoactive effects, especially when taken in higher doses. Individual sensitivity to THC varies greatly among consumers, and the entourage effect of multiple cannabinoids working together may intensify both therapeutic and psychoactive effects. We recommend starting with a low dose, particularly if you’re new to full-spectrum products.
Do your products contain THC?
Yes, our full-spectrum products contain under 0.3% THC, which is within the federally legal limit. However, it’s important to understand that even this small amount may:
- Cause psychoactive effects, especially at higher doses
- Potentially result in a positive drug test
- Have different legal status depending on your state or country
Are your products organic?
Yes, our products are USDA Certified Organic. Additionally, our hemp is grown using Regenerative Organic Certified® agricultural methods, which focus on soil health, environmental sustainability, and social fairness.
What products do you offer?
We offer a variety of CBD products including:
Nano Collection (USDA Certified Organic):
- Nano Tinctures (300mg and 600mg)
- CBD Bath Bombs (150mg, available in 5 scents)
Topical Collection (USDA Certified Organic):
- CBD Salve Stick (1000mg or 1500mg, available in Lavender-vanilla and Eucalyptus-lemongrass scents)
- CBD Cream (1000mg or 1500mg, available in Island Dream Cream or unscented)
Edible Collection:
- Gummies (25mg each, 20 per package in Tropical Mix, Mango, Pineapple, and Coconut Lime flavors)
- Various edible infusions like blondies, brownies, cookies, popcorn, and nano-particle marshmallows
How are your products tested?
We provide Certificates of Analysis (COAs) for all our products, verified by independent, third-party laboratories. These COAs confirm the cannabinoid content and verify that our products are free from harmful contaminants such as pesticides, heavy metals, and microbials. Our COAs are freely available through QR codes on our packaging or on our online store product pages.
Using Our Products
How do I use the Nano Tincture?
For fastest and maximum absorption, place a full dropper under your tongue and keep it there for 30-60 seconds. Because it’s water-soluble, you can also mix it into any food or drink of your choice. Despite its lower potency (300mg or 600mg), this nano-particle tincture is highly effective due to its enhanced bioavailability.
How do I use the CBD Bath Bombs?
Simply drop one into a warm bath and soak for relaxation and relief. Our bath bombs are molded so they can easily break into 4 pieces for soaking feet and/or hands if you prefer a more targeted approach.
How do I use the CBD Salve Stick and Cream?
Generously rub directly on pain points, joints, or affected skin. The Salve Stick (1000mg or 1500mg) is thicker and stays on longer than the cream, making it ideal for direct application to pain points like shoulders, neck, back, knee, scars, or skin conditions. The Cream (1000mg or 1500mg) has a pudding-like consistency and is versatile for all-over body needs or skin conditions.
How many gummies should I take?
We recommend 1-2 gummies per serving (25-50mg total). Each gummy contains 25mg of CBD, and there are 20 gummies per package.
What’s the right dosage for me?
Start with a low dose and gradually increase as needed, particularly with our full-spectrum products. Higher doses significantly increase the likelihood of experiencing psychoactive effects. What constitutes a “high dose” varies by individual, product formulation, and consumption method. We recommend:
- Beginning with the lowest suggested serving size
- Waiting at least 2 hours before considering an additional dose (especially for edibles)
- Keeping a journal of your dosage and effects to find your optimal amount
- Not exceeding recommended daily amounts without consulting a healthcare provider
Health & Safety
Are there any side effects?
While CBD is generally well-tolerated, some individuals may experience side effects, including:
- Dry mouth
- Drowsiness or fatigue
- Changes in appetite
- Diarrhea
- Nausea
- Potential interactions with certain medications
If you experience any adverse effects, discontinue use immediately and consult your healthcare provider.
Can I drive or operate machinery after using your products?
Given that our full-spectrum products may produce psychoactive effects, we strongly advise against driving or operating heavy machinery after consuming these products. Even products with minimal THC content can impair judgment, reaction time, and coordination, particularly at higher doses or when combined with other substances like alcohol or medications.
Can your products interact with medications?
Yes, CBD may interact with certain medications, particularly those that carry a “grapefruit warning.” CBD and grapefruit both interact with enzymes that are vital to drug metabolism. Before using CBD products, consult with your healthcare provider if you are taking any medications.
Can pregnant or nursing women use your products?
We do not recommend the use of our CBD products during pregnancy or while nursing. There is insufficient research regarding the safety of CBD use during these periods.
Are your products suitable for children?
Our products are not intended for individuals under 18 years of age unless specifically recommended and monitored by a healthcare professional.
Can I use your products if I have a medical condition?
If you have a medical condition or take pharmaceutical drugs, please consult your physician before using our products. This is particularly important for those with liver disease, Parkinson’s disease, or those taking medications that may be affected by cannabinoids.
Will your products make me fail a drug test?
The presence of THC in our full-spectrum products, even in trace amounts under 0.3%, may potentially result in a positive drug test. If you are subject to drug testing, please consider this risk before using our products.
Our Approach & Philosophy
What does “Regenerative Organic” mean?
Regenerative Organic Certified® (ROC®) agriculture represents the gold standard for agriculture free of poisonous chemicals, factory farming, human/animal exploitation, and soil degradation. It’s rooted in soil health and includes no/low till farming, zero use of synthetic chemicals, integration of roaming livestock, and crop rotations. This soil-based agricultural approach does not include hydro or aquaponics.
Why is soil health important?
Soil health drives both human and planetary health. Living soil biomes are vital to grow nutrient-dense food and increase carbon sequestration from the atmosphere. Carbon builds healthy soil, which research illustrates is key to many human and planetary health solutions. Conventional agricultural practices (monocropping, heavy tilling, use of synthetic chemicals and pesticides) are causing us to lose the equivalent of 40 soccer fields of healthy soil every minute.
What is your approach to wellness?
At Intelligent Medicinals, we believe in honoring ancestral wisdom while embracing modern scientific understanding. Our approach to wellness is rooted in traditional knowledge of plant medicine combined with contemporary research and sustainable agricultural practices. However, this ancestral approach does not replace modern medical care or scientific evidence.
Are your health claims FDA approved?
No. The statements made regarding our CBD products have not been evaluated by the Food and Drug Administration (FDA). The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease.
Shopping & Customer Service
What’s your return policy?
We offer returns and exchanges for most products within 30 days of receiving your order. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it, in its original packaging, with all tags and labels intact.
For damaged or defective items, please contact us immediately at orders@intelligentmedicinals.com within 7 days of receiving your order with a clear photo of the damaged item or defect.
Please note that perishable goods, gift cards, and items marked as “final sale” are non-returnable.
How do I initiate a return?
To initiate a return or exchange:
- Contact our Customer Service team at orders@intelligentmedicinals.com to obtain a Return Authorization (RA) number
- Include the RA number on your return package
- Ensure that the product is securely packaged to avoid further damage during return shipping
- Ship the product back to us using a trackable shipping method
Return shipping costs are the responsibility of the customer unless the item was damaged or defective.
When will I receive my refund?
Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method. Please allow up to 14 business days for the refund to appear on your account.
What’s your shipping policy?
We aim to process and ship orders promptly, but shipping times may vary depending on the product and delivery location. Delivery times are estimates and may be subject to delays due to weather, holidays, or other unforeseen circumstances.
Shipping fees are calculated at checkout based on the delivery address and the size/weight of the order. We are not responsible for any customs duties or taxes applicable to international shipments.
How can I contact you?
For any questions or concerns, please contact us at: